The Opportunity to Build Life-Long Relationships
Over thirty years, Telerx has protected nearly 700 brands, many FDA regulated. Whether it's for your customers who reach out pre- or post-sale for information about your products and services, or for product quality complaints, our expert contact handling delivers high levels of customer satisfaction to drive brand loyalty.
Industry leaders, including many Fortune 1000 companies, have turned to Telerx for product and service support. They recognize Telerx as a customer service expert who can provide the processes, technology, integration, analytics and insights to ensure that their programs receive the most efficient and effective operations while providing the best service to their customers.
We provide the confidence and expertise to handle customer inquiries on a wide range of critical topics including:
- Product usage
- Mechanical operation/troubleshooting
- Product/accessory orders
- Pre-purchase consultation
- Order status
- Repair procedures
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- Warranty information
- Continuity/auto-replenishment programs
- Returned merchandise authorization process
- Rebate programs
- Product registration programs
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To learn more about how Telerx can support your products and services, contact us at solutions@telerx.com, or call 1.800.2TELERX. |
