CBI’s 11th Annual Bio/Pharmaceutical Contact Centers
January 23-24, 2012, Philadelphia, PA
Telerx’s executives to present at the conference session entitled “Evaluate, Coordinate and Evolve Customer Experience”. Learn more about changes of communication preferences of patients and Healthcare providers. Contact center standing highlights include:
- Patient empowered communications through social media and other digital channels
- Mergers and acquisitions
- Outsourcing, off-shoring and the globalization of contact centers
- Outbound call centers for brand strategy
- Contact center metrics and benchmarking
Register today at www.cbinet.com/contactcenters |
