Category Archives: Events

Telerx participates in important industry events.

On The Way to SOCAP Annual Conference

By Barry Dalton | Published: October 17, 2010
I’m on my way to San Francisco for the annual conference of the Society of Consumer Affairs Professionals (SOCAP). Historically, the content of this conference, and the attendees, has been very focused on in-the-trenches issues that consumer affairs – a unique band of customer service people – professionals deal with day to day. Such topics [...]
Posted in Events | Tagged , | Comments closed

Social Media in the Contact Center – Beyond the Tools. Before the Tactics

By Barry Dalton | Published: April 27, 2010
I’m thrilled to personally welcome you to the Telerx blog.  Thanks to Telerx for giving me the opportunity to share my thoughts and point of view as we build, what I anticipate becoming a robust, interactive community. As an integral topic, I thought I’d reflect on day one of the SOCAP Spring Symposium in Atlanta.  The [...]
Posted in Events | Tagged , , | Comments closed

  • Enter your email address to subscribe to this blog and receive notifications of new posts by email.

  • Categories

  • Archives