Category Archives: Events
Telerx participates in important industry events.
By Barry Dalton | Published: October 17, 2010
I’m on my way to San Francisco for the annual conference of the Society of Consumer Affairs Professionals (SOCAP). Historically, the content of this conference, and the attendees, has been very focused on in-the-trenches issues that consumer affairs – a unique band of customer service people – professionals deal with day to day. Such topics [...]
By Barry Dalton | Published: April 27, 2010
I’m thrilled to personally welcome you to the Telerx blog. Thanks to Telerx for giving me the opportunity to share my thoughts and point of view as we build, what I anticipate becoming a robust, interactive community. As an integral topic, I thought I’d reflect on day one of the SOCAP Spring Symposium in Atlanta. The [...]