High-Tech
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Vision Mission Value ...
History
Leadership
Linda Schellenger
Mark Fehnel
Paula Applebach
Linda Comp
Barry Dalton
Dave Hodge
Paul Howard
Don Labowsky
Deana Sabatino
Markets Served
Pharma/Healthcare
Luxury
CPG
Retail/Hospitality
High-Tech
Additional Markets
Technology Partners
Telerx Advantage
Clients
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Corporate Quality & ...
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Telerx Cares
Diversity
Making Strides Against Breast Cancer
Muscular Dystrophy Association Lock-Up Fundraiser
Susan G. Komen Race for the Cure
TelerxHealthcare.com

At Telerx, our focus on unsurpassed service provides a solid foundation to meet the sophisticated requirements of high-tech clients. We provide the agile and efficient service that your customers expect. We nourish your customer relationships through complex customer care, Tier 1 and 2 technical support and warranty repair support via traditional and emerging channels.

Thanks to our rigorous recruiting and training processes, our support professionals deliver not only outstanding technical trouble-shooting skills, but well-honed relationship management skills as well. Factor in the state-of-the-art technology our services are built on and it's no wonder we drive revenue through increased customer satisfaction and brand loyalty.

The high-tech services we offer include:

  • Password reset
  • Trouble Shooting
  • Warranty support
  • Installation/removal
  • Parts replacement
  • Assembly
  • Fulfillment
  • Customer onboarding
  • Customized services
  • Repair
  • Contract services contracting
  • Diagnostics related to service interruptions
  • Identifying the need for replacement equipment
  • Scheduling installation and service appointments
  • Post-technical support
  • Outbound follow-up and consultation

To learn more about how we can drive business results for you, contact us at solutions@telerx.com, or call 1.800.2TELERX.

Related Resources
Supporting Technology
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