Barry Dalton, SVP & GM, Multi-Channel Customer Engagement

Barry Dalton oversees all aspects of Telerx’s Multi-Channel Customer Engagement organization.  He is a seasoned customer service and contact center leader with over 23 years of experience consulting with Fortune 500 and mid-market companies in the implementation of customer experience strategies, operating models and leading-edge technologies driving revenue growth, profitability and customer loyalty.  Barry holds a B.A., from the University of New Hampshire and an MBA in finance and strategic management from Rutgers University.