What some of our clients are saying:
"As a medium-size boutique service provider, Telerx exemplifies a best in class strategic partner."
Kim McMiller Associate Director, Kraft Consumer Relations
"All I can say is that I was BLOWN AWAY!!! You guys are fantastic!!! The fact that the customers know within literally 30 seconds into the call that they are valued and you will help them is amazing. I have been doing this for 20 years and am very happy and proud to hear the exceptional customer service of our team."
Claudio Pugliese Customer Care Manager, MARS Direct
"We have successfully partnered with Telerx for 10 years and continue to appreciate and value their ability to speak with our consumers as if they work directly for our company. Many of our team members have been with us for many years, and that's been just great."
Eileen Troise Consumer Care Manager, Dannon
" ... I have to say I am very pleased and impressed with the handling (of the recall). All of the staff were very responsive, acted quickly, came up with acceptable contingencies when needed ... to ensure contacts were handled — this situation gives me confidence that any future situations will be handled well or even better!"
Associate Director Consumer Relations, CPG Company |